Hotel Security Guard Services

Hotel Security Guard Services in Toronto

Owl Security provides professional concierge and security guard services to hotels. We specialize in providing staff members with exceptional interpersonal skills and superior security knowledge. Our selection process and training program ensures that our staff members are capable of fulfilling the unique needs of even the most discerning hotel guests and management teams.

Our guards can be provided on a part-time or full-time basis depending on your business need. Our rates are affordable and our guards are superior — contact us today for a quote.

Hotel Security Needs

Hotel security offers many challenges due to the transient nature of guests and the building's multiple entry and exit points. With hundreds of interactions every day, facial recognition of each passing guest cannot be relied upon for screening. Typically, hotels are open facilities where guests as well as members of the public can enter at any time through the front doors.

Managing security in hotels requires constant vigilance and a layered strategy including video monitoring, an on-site security guard, and staff educated in the hotel's safety and security protocol. Professional security guards have become a popular choice for hotels to demonstrate their commitment to keeping guests and staff safe.

Top 6 Hotel Security Concerns

• 1.
  Emergencies — Fire, flood, lockdown policies must be clearly communicated with proper multilingual signage and evacuation routes.
• 2.
  Guest Visitors — Managing unregistered visitors and ensuring only authorized individuals access guest floors.
• 3.
  Cyber Security — Ensuring guest data and hotel systems are protected from breach.
• 4.
  Theft — Late-night wanderers and opportunistic thieves targeting unlocked storage and guest rooms.
• 5.
  Internal Theft — Staff with access to restricted areas must be monitored through CCTV and security protocols.
• 6.
  Aggressive or Destructive Behaviour — Intoxicated or disruptive guests must be handled professionally and removed safely.

Concierge guards perform internal and external patrols on your hotel and the surrounding area, including parking lots where theft from vehicles is common. Guards screen visitors as they arrive and monitor CCTV footage for concerns. Guards have the advantage of being on site and ready to act on security concerns or medical crises immediately.