Shopping Centre Security Guard Services

Shopping Centres Security Guard Services in Toronto

The nature of security in shopping centres requires security personnel to have good public relations, customer service, facility knowledge, and staff management skills. All security personnel we provide have the knowledge and training required for a large shopping complex. Owl Security works with our clients to provide a proper guard solution for each client's particular crime prevention requirements. Guards can be uniformed to meet the request of clients — from a soft, customer-friendly blazer approach to a tactical security uniform.

Retail Security vs. Shopping Centre Security

Shopping centres share many overlapping security concerns with the individual retail businesses they house. Their differences are found mostly in scale — shopping centres are larger and have more potential points of failure to contend with. Modern malls have been referred to as micro-cities due to the range and diversity of services and amenities they offer, and criminals have kept relative pace in terms of their ability to adopt new theft strategies.

How Professional Security Saves Time & Money

Shopping centres benefit from using a combined method of security measures including access control management, real-time video monitoring, and a team of active guards who collaborate with video monitors to act swiftly where concerns arise. Without an active security team and proactive measures in place, shopping malls could quickly become targets for organized crime and other criminal activity.

Common Shopping Mall Security Concerns

• ▸ Shoplifting — apprehension and detention of suspects for authorities
• ▸ Lost children — reuniting lost children with parents quickly and safely
• ▸ Drug dealing and use in public restrooms
• ▸ Inebriation — escorting intoxicated patrons safely off premises
• ▸ Inter-patron conflict and potential assault
• ▸ Gang activity and organized criminal meetings
• ▸ Rowdiness deterring customers
• ▸ Medical emergencies — CPR-certified guards respond immediately
• ▸ Vandalism of washrooms and back-end receiving areas
• ▸ Loitering at entrances, deterring customers
• ▸ Parking violations and vehicle accidents on premises

Working Together

A security guard's job doesn't end with observation or patrol — a security guard is involved in interactions with customers all day long. We ensure that we represent your company and patrons by being helpful wherever we can, always remaining vigilant to address concerns proactively. We also support your important staff, offering safe escorts to their vehicles or taxicabs. With a multi-faceted security program in place, everyone benefits from peace of mind.